Help files bad link

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Paul D. Mirowsky Paul D. Mirowsky
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Help files bad link

I have removed and re-installed
"LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".

But when I use <Help> <LibreOffice Help>, it sends me to my browser at
"file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".

Any ideas on how to fix this.

Help does not show up in "Options - LibreOffice - Paths".  Maybe it should.

Thanks

Paul



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Paul D. Mirowsky Paul D. Mirowsky
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Re: Help files bad link

Have now tried...

<Tools><Customize>

[Toolbars]        Search "Help" which results in

    Get Help Online
    Helplines While Moving
    LibreOffice Help

Selecting "LibreOffice Help"

Selecting {Defaults} and said {Yes}.

Results in Firefox tab with text "Help Page Redirection" at URL
"file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"

I'm am not sure of the context of the {Defaults} button, but am assuming
it does not mean correcting the URL because it doesn't.

Bueller?,   Bueller?, Bueller?,   Bueller?



On 3/1/2019 11:39 AM, Paul D. Mirowsky wrote:

> I have removed and re-installed
> "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".
>
> But when I use <Help> <LibreOffice Help>, it sends me to my browser at
> "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".
>
> Any ideas on how to fix this.
>
> Help does not show up in "Options - LibreOffice - Paths".  Maybe it
> should.
>
> Thanks
>
> Paul
>
>
>

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Tanstaafl Tanstaafl
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Re: Help files bad link

Is it possible you have mix of 64 bit application and 32 bit Help (or
vice versa)?

On Tue Mar 05 2019 10:03:45 GMT-0500 (Eastern Standard Time), Paul D.
Mirowsky <[hidden email]> wrote:

> Have now tried...
>
> <Tools><Customize>
>
> [Toolbars]        Search "Help" which results in
>
>     Get Help Online
>     Helplines While Moving
>     LibreOffice Help
>
> Selecting "LibreOffice Help"
>
> Selecting {Defaults} and said {Yes}.
>
> Results in Firefox tab with text "Help Page Redirection" at URL
> "file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"
>
> I'm am not sure of the context of the {Defaults} button, but am assuming
> it does not mean correcting the URL because it doesn't.
>
> Bueller?,   Bueller?, Bueller?,   Bueller?
>
>
>
> On 3/1/2019 11:39 AM, Paul D. Mirowsky wrote:
>> I have removed and re-installed
>> "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".
>>
>> But when I use <Help> <LibreOffice Help>, it sends me to my browser at
>> "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".
>>
>> Any ideas on how to fix this.
>>
>> Help does not show up in "Options - LibreOffice - Paths".  Maybe it
>> should.
>>
>> Thanks
>>
>> Paul
>>
>>
>>


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Graham Luffrum Graham Luffrum
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Re: Help files bad link

In reply to this post by Paul D. Mirowsky
Some years ago I had the same problem as you using LibreOffice on Windows.
It was solved by checking that the user interface language (Tools ->
Language settings -> User interface) was the same of that of the Help file
that you installed.

As an aside this problem doesn't arise under Linux as both the user
interface and the help are installed separately and will automatically have
the same language.  This is not the case with the Windows version and hence
someone not in the know can install LibreOffice in say the UK and
automatically have the user interface set to UK English.  If then the help
file for say US English is installed it will not be available.

Graham


On Tue, 5 Mar 2019 at 16:05, Paul D. Mirowsky <[hidden email]>
wrote:

> Have now tried...
>
> <Tools><Customize>
>
> [Toolbars]        Search "Help" which results in
>
>     Get Help Online
>     Helplines While Moving
>     LibreOffice Help
>
> Selecting "LibreOffice Help"
>
> Selecting {Defaults} and said {Yes}.
>
> Results in Firefox tab with text "Help Page Redirection" at URL
> "file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"
>
> I'm am not sure of the context of the {Defaults} button, but am assuming
> it does not mean correcting the URL because it doesn't.
>
> Bueller?,   Bueller?, Bueller?,   Bueller?
>
>
>
> On 3/1/2019 11:39 AM, Paul D. Mirowsky wrote:
> > I have removed and re-installed
> > "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".
> >
> > But when I use <Help> <LibreOffice Help>, it sends me to my browser at
> >
> "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".
> >
> > Any ideas on how to fix this.
> >
> > Help does not show up in "Options - LibreOffice - Paths".  Maybe it
> > should.
> >
> > Thanks
> >
> > Paul
> >
> >
> >
>
> --
> To unsubscribe e-mail to: [hidden email]
> Problems?
> https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
> Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette
> List archive: https://listarchives.libreoffice.org/global/users/
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>

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Paul D. Mirowsky Paul D. Mirowsky
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Re: Help files bad link

In reply to this post by Tanstaafl
Sort of.

     C:\Program Files (x86)\LibreOffice 4

     C:\Program Files (x86)\LibreOffice 5

         Are both empty.

C:\Program Files\LibreOffice\help

         Is not and "C:\Program
Files\LibreOffice\help\en-US\text\swriter" has HTML files.

When <left click> on "main0000.html" results on Firefox URL
"file:///C:/Program%20Files/LibreOffice/help/en-US/text/swriter/main0000.html"
and displays correctly in browser.

Paul


On 3/5/2019 10:36 AM, Tanstaafl wrote:

> Is it possible you have mix of 64 bit application and 32 bit Help (or
> vice versa)?
>
> On Tue Mar 05 2019 10:03:45 GMT-0500 (Eastern Standard Time), Paul D.
> Mirowsky <[hidden email]> wrote:
>> Have now tried...
>>
>> <Tools><Customize>
>>
>> [Toolbars]        Search "Help" which results in
>>
>>      Get Help Online
>>      Helplines While Moving
>>      LibreOffice Help
>>
>> Selecting "LibreOffice Help"
>>
>> Selecting {Defaults} and said {Yes}.
>>
>> Results in Firefox tab with text "Help Page Redirection" at URL
>> "file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"
>>
>> I'm am not sure of the context of the {Defaults} button, but am assuming
>> it does not mean correcting the URL because it doesn't.
>>
>> Bueller?,   Bueller?, Bueller?,   Bueller?
>>
>>
>>
>> On 3/1/2019 11:39 AM, Paul D. Mirowsky wrote:
>>> I have removed and re-installed
>>> "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".
>>>
>>> But when I use <Help> <LibreOffice Help>, it sends me to my browser at
>>> "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".
>>>
>>> Any ideas on how to fix this.
>>>
>>> Help does not show up in "Options - LibreOffice - Paths".  Maybe it
>>> should.
>>>
>>> Thanks
>>>
>>> Paul
>>>
>>>
>>>
>

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Paul D. Mirowsky Paul D. Mirowsky
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Re: Help files bad link

In reply to this post by Graham Luffrum
I checked this and all fields seem appropriate.

I used the [Reset] button, but still results in Browser at
"file:///C:/Users/paul/AppData/Local/Temp/lu109605km9jx.tmp/NewHelp1.html".

Paul

On 3/5/2019 10:46 AM, Graham Luffrum wrote:

> Some years ago I had the same problem as you using LibreOffice on Windows.
> It was solved by checking that the user interface language (Tools ->
> Language settings -> User interface) was the same of that of the Help file
> that you installed.
>
> As an aside this problem doesn't arise under Linux as both the user
> interface and the help are installed separately and will automatically have
> the same language.  This is not the case with the Windows version and hence
> someone not in the know can install LibreOffice in say the UK and
> automatically have the user interface set to UK English.  If then the help
> file for say US English is installed it will not be available.
>
> Graham
>
>
> On Tue, 5 Mar 2019 at 16:05, Paul D. Mirowsky <[hidden email]>
> wrote:
>
>> Have now tried...
>>
>> <Tools><Customize>
>>
>> [Toolbars]        Search "Help" which results in
>>
>>      Get Help Online
>>      Helplines While Moving
>>      LibreOffice Help
>>
>> Selecting "LibreOffice Help"
>>
>> Selecting {Defaults} and said {Yes}.
>>
>> Results in Firefox tab with text "Help Page Redirection" at URL
>> "file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"
>>
>> I'm am not sure of the context of the {Defaults} button, but am assuming
>> it does not mean correcting the URL because it doesn't.
>>
>> Bueller?,   Bueller?, Bueller?,   Bueller?
>>
>>
>>
>> On 3/1/2019 11:39 AM, Paul D. Mirowsky wrote:
>>> I have removed and re-installed
>>> "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".
>>>
>>> But when I use <Help> <LibreOffice Help>, it sends me to my browser at
>>>
>> "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".
>>> Any ideas on how to fix this.
>>>
>>> Help does not show up in "Options - LibreOffice - Paths".  Maybe it
>>> should.
>>>
>>> Thanks
>>>
>>> Paul
>>>
>>>
>>>
>> --
>> To unsubscribe e-mail to: [hidden email]
>> Problems?
>> https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
>> Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette
>> List archive: https://listarchives.libreoffice.org/global/users/
>> Privacy Policy: https://www.documentfoundation.org/privacy
>>

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Tanstaafl Tanstaafl
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Re: Help files bad link

In reply to this post by Paul D. Mirowsky
That didn't answer the question...

Do you have the 32bit or 64bit version of the application and/or Help
installed?

Look in the Programs and Features control panel to see what versions are
installed.

On Tue Mar 05 2019 10:50:22 GMT-0500 (Eastern Standard Time), Paul D.
Mirowsky <[hidden email]> wrote:

> Sort of.
>
>      C:\Program Files (x86)\LibreOffice 4
>
>      C:\Program Files (x86)\LibreOffice 5
>
>          Are both empty.
>
> C:\Program Files\LibreOffice\help
>
>          Is not and "C:\Program
> Files\LibreOffice\help\en-US\text\swriter" has HTML files.
>
> When <left click> on "main0000.html" results on Firefox URL
> "file:///C:/Program%20Files/LibreOffice/help/en-US/text/swriter/main0000.html"
> and displays correctly in browser.
>
> Paul


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Paul D. Mirowsky Paul D. Mirowsky
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Re: Help files bad link

Sorry about that.

Windows 7 Professional Service Pack 1 (64 Bit)

There are files in:

     C:\Program Files\LibreOffice" which are the default for 64 bit
programs.

     and

     C:\Program Files\LibreOffice\help\en-US


In <Programs and Features>

     LibreOffice 6.1.5.2

     LibreOffice 6.1 Help Pack (English (United States))



On 3/6/2019 8:51 AM, Tanstaafl wrote:

> That didn't answer the question...
>
> Do you have the 32bit or 64bit version of the application and/or Help
> installed?
>
> Look in the Programs and Features control panel to see what versions are
> installed.
>
> On Tue Mar 05 2019 10:50:22 GMT-0500 (Eastern Standard Time), Paul D.
> Mirowsky <[hidden email]> wrote:
>> Sort of.
>>
>>       C:\Program Files (x86)\LibreOffice 4
>>
>>       C:\Program Files (x86)\LibreOffice 5
>>
>>           Are both empty.
>>
>> C:\Program Files\LibreOffice\help
>>
>>           Is not and "C:\Program
>> Files\LibreOffice\help\en-US\text\swriter" has HTML files.
>>
>> When <left click> on "main0000.html" results on Firefox URL
>> "file:///C:/Program%20Files/LibreOffice/help/en-US/text/swriter/main0000.html"
>> and displays correctly in browser.
>>
>> Paul
>

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