Lost images in Impress

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Paul Menzel-2 Paul Menzel-2
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Lost images in Impress

Dear LibreOffice folks,


One of our scientists reported that images get randomly lost in a
presentation.

This did not happen in version 5.1.3.2, but is present in at least
5.3.4.1, 5.3.5.1, and 5.4.0.3.

The included images are PDF files, and it happens randomly, and,
therefore, no steps can be provided to reproduce the issue.

The image suddenly disappears. The frame for the image is still there
though, and the handles appear, if you click on the white area, where is
the image is supposed to be.

Before creating an issue in the bug tracker [1], could you please
suggest, what debugging options can be turned on, to create a more
meaningful bug report? Maybe you already know of such an issue.
Unfortunately, I couldn’t find one.


Kind regards,

Paul


[1] https://bugs.documentfoundation.org/
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Miklos Vajna-4 Miklos Vajna-4
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Re: Lost images in Impress

Hi,

I believe <https://bugs.documentfoundation.org/show_bug.cgi?id=47148> is
the tracker of those bugs.

Regards,

Miklos

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Paul Menzel-2 Paul Menzel-2
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Re: Lost images in Impress

Dear Miklos, and dear private responders,


On 08/07/17 13:54, Miklos Vajna wrote:

> I believe <https://bugs.documentfoundation.org/show_bug.cgi?id=47148> is
> the tracker of those bugs.

Somebody else privately pointed me to #104998 [1].

This seems to be new code, or should it be linked to #47148 [2]?

Any suggestions on what to do regarding #104998 is welcome. I tried to
reproduce it with LibreOffice 5.4.0.3 by changing the memory settings,
but in contrast to the problem reports and the problem of the scientist,
I get *Read Error* written in the image frame. Saving the file, and
opening it again, the image frames seem to be gone too.


Kind regards,

Paul


[1] https://bugs.documentfoundation.org/show_bug.cgi?id=104998
     PDF images disappear after a while in LO 5.3
[2] https://bugs.documentfoundation.org/show_bug.cgi?id=47148
     (Image-Caching) - [meta] image caching / management is utterly
shambolic
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Paul Menzel Paul Menzel
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Re: Lost images in documents (was: Lost images in Impress)

Dear LibreOffice folks,


On 08/07/17 15:16, Paul Menzel wrote:

> On 08/07/17 13:54, Miklos Vajna wrote:
>
>> I believe <https://bugs.documentfoundation.org/show_bug.cgi?id=47148> is
>> the tracker of those bugs.
>
> Somebody else privately pointed me to #104998 [1].
>
> This seems to be new code, or should it be linked to #47148 [2]?
>
> Any suggestions on what to do regarding #104998 is welcome. I tried to
> reproduce it with LibreOffice 5.4.0.3 by changing the memory settings,
> but in contrast to the problem reports and the problem of the scientist,
> I get *Read Error* written in the image frame. Saving the file, and
> opening it again, the image frames seem to be gone too.

The affected user now came to use, and asked to use the Microsoft Office
program.

Is there a way to contract somebody to fix this issue?


Kind regards,

Paul


> [1] https://bugs.documentfoundation.org/show_bug.cgi?id=104998
>      PDF images disappear after a while in LO 5.3
> [2] https://bugs.documentfoundation.org/show_bug.cgi?id=47148
>      (Image-Caching) - [meta] image caching / management is utterly shambolic
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Tor Lillqvist-2 Tor Lillqvist-2
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Re: Lost images in documents (was: Lost images in Impress)


Is there a way to contract somebody to fix this issue?


--tml 

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Miklos Vajna-4 Miklos Vajna-4
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Re: Lost images in documents (was: Lost images in Impress)

Hi,

On Tue, Oct 24, 2017 at 09:01:29PM +0300, Tor Lillqvist <[hidden email]> wrote:
> > Is there a way to contract somebody to fix this issue?
> >
>
> http://www.libreoffice.org/get-help/professional-support/

Though in this case (image handling rework) please note that there is a
TDF tender in progress, so the rework will most probably happen even if
nobody is contracted additionally. :-)

Regards,

Miklos

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