Slow opening documents

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Leonardo M. Ramé Leonardo M. Ramé
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Slow opening documents

Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening on
LO's 5.2.x.

When I open Writer or Calc documents the LO window is freezed for about
15 seconds, then it opens the document.

Does anyone know why this is happening?.

Regards,
--
Leonardo M. Ramé
Medical IT - Griensu S.A.
Av. Colón 636 - Piso 8 Of. A
X5000EPT -- Córdoba
Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
Cel.: +54 9 (011) 40871877

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mhenriday mhenriday
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Re: Slow opening documents

2017-02-21 16:33 GMT+01:00 Leonardo M. Ramé <[hidden email]>:

> Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening on LO's
> 5.2.x.
>
> When I open Writer or Calc documents the LO window is freezed for about 15
> seconds, then it opens the document.
>
> Does anyone know why this is happening?.
>
> Regards,
> --
> Leonardo M. Ramé
> Medical IT - Griensu S.A.
> Av. Colón 636 - Piso 8 Of. A
> X5000EPT -- Córdoba
> Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
> Cel.: +54 9 (011) 40871877


​Leonardo, could this be a hardware problem ? Perhaps you'd like to tell us
a bit more about the hardware on which you're running XUbuntu and LO 5.3
?...

Henri

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Leonardo M. Ramé Leonardo M. Ramé
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Re: Slow opening documents

El 21/02/17 a las 14:52, M Henri Day escribió:

> 2017-02-21 16:33 GMT+01:00 Leonardo M. Ramé <[hidden email]
> <mailto:[hidden email]>>:
>
>     Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening
>     on LO's 5.2.x.
>
>     When I open Writer or Calc documents the LO window is freezed for
>     about 15 seconds, then it opens the document.
>
>     Does anyone know why this is happening?.
>
>     Regards,
>     --
>     Leonardo M. Ramé
>     Medical IT - Griensu S.A.
>     Av. Colón 636 - Piso 8 Of. A
>     X5000EPT -- Córdoba
>     Tel.: +54(351)4246924 <tel:%2B54%28351%294246924> +54(351)4247788
>     <tel:%2B54%28351%294247788> +54(351)4247979 int. 19
>     <tel:%2B54%28351%294247979%20int.%2019>
>     Cel.: +54 9 (011) 40871877
>
>
> ​Leonardo, could this be a hardware problem ? Perhaps you'd like to
> tell us a bit more about the hardware on which you're running XUbuntu
> and LO 5.3 ?...
>
> Henri

No, I'm sure it's not a HW problem, this was working perfectly before
5.2. My machine is an i5 with 8gb RAM.

What I found is, while the freeze is happening the CPU works at +90%
(soffice.bin process).

--
Leonardo M. Ramé
Medical IT - Griensu S.A.
Av. Colón 636 - Piso 8 Of. A
X5000EPT -- Córdoba
Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
Cel.: +54 9 (011) 40871877

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Robert Großkopf Robert Großkopf
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Re: Slow opening documents

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Leonardo,
>
> No, I'm sure it's not a HW problem, this was working perfectly
> before 5.2. My machine is an i5 with 8gb RAM.
>
> What I found is, while the freeze is happening the CPU works at
> +90% (soffice.bin process).

Where did you get your LO-Version from? Ubuntu-packages or directly
from LO?
Did you try to rename the user-config-path?
Is in your home-directory at .config/libreoffice/4

I won't get any freeze here. HW here is i3-3220 and 4 GB RAM. System
is OpenSUSE 42.1 64bit rpm Linux.

Regards

Robert
- --
Homepage: http://robert.familiegrosskopf.de
LibreOffice Community: http://robert.familiegrosskopf.de/map_3
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Leonardo M. Ramé Leonardo M. Ramé
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Re: Slow opening documents

In reply to this post by Leonardo M. Ramé


El 21/02/17 a las 16:23, Leonardo M. Ramé escribió:

> El 21/02/17 a las 14:52, M Henri Day escribió:
>> 2017-02-21 16:33 GMT+01:00 Leonardo M. Ramé <[hidden email]
>> <mailto:[hidden email]>>:
>>
>>     Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening
>>     on LO's 5.2.x.
>>
>>     When I open Writer or Calc documents the LO window is freezed for
>>     about 15 seconds, then it opens the document.
>>
>>     Does anyone know why this is happening?.
>>
>>     Regards,
>>     --     Leonardo M. Ramé
>>     Medical IT - Griensu S.A.
>>     Av. Colón 636 - Piso 8 Of. A
>>     X5000EPT -- Córdoba
>>     Tel.: +54(351)4246924 <tel:%2B54%28351%294246924> +54(351)4247788
>>     <tel:%2B54%28351%294247788> +54(351)4247979 int. 19
>>     <tel:%2B54%28351%294247979%20int.%2019>
>>     Cel.: +54 9 (011) 40871877
>>
>>
>> ​Leonardo, could this be a hardware problem ? Perhaps you'd like to
>> tell us a bit more about the hardware on which you're running XUbuntu
>> and LO 5.3 ?...
>>
>> Henri
>
> No, I'm sure it's not a HW problem, this was working perfectly before
> 5.2. My machine is an i5 with 8gb RAM.
>
> What I found is, while the freeze is happening the CPU works at +90%
> (soffice.bin process).
>

More info, this only happens if I open the file from command line like
"libreoffice myfile.odt" or by double clicking on the file browser.

If I first start libreoffice, then go to file->open it opens instantly.

Regards,
--
Leonardo M. Ramé
Medical IT - Griensu S.A.
Av. Colón 636 - Piso 8 Of. A
X5000EPT -- Córdoba
Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
Cel.: +54 9 (011) 40871877

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Leonardo M. Ramé Leonardo M. Ramé
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Re: Slow opening documents

In reply to this post by Robert Großkopf
El 21/02/17 a las 16:45, Robert Großkopf escribió:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi Leonardo,
>> No, I'm sure it's not a HW problem, this was working perfectly
>> before 5.2. My machine is an i5 with 8gb RAM.
>>
>> What I found is, while the freeze is happening the CPU works at
>> +90% (soffice.bin process).
> Where did you get your LO-Version from? Ubuntu-packages or directly
> from LO?
> Did you try to rename the user-config-path?
> Is in your home-directory at .config/libreoffice/4
>
> I won't get any freeze here. HW here is i3-3220 and 4 GB RAM. System
> is OpenSUSE 42.1 64bit rpm Linux.
>
> Regards
>
> Robert
> - --
> Homepage: http://robert.familiegrosskopf.de
> LibreOffice Community: http://robert.familiegrosskopf.de/map_3
>
Hi Robert, I don't really know from which repository I installed LO, but
when I do "dpkg -s libreoffice" I get this:

dpkg -s libreoffice
Package: libreoffice
Status: install ok installed
Priority: optional
Section: metapackages
Installed-Size: 13
Maintainer: Ubuntu Developers <[hidden email]>
Architecture: amd64
Version: 1:5.3.0~rc3-0ubuntu1~xenial1.1

So, I think it was from the Ubuntu tepository?.

Regarding the config path, I already checked by deleting it, but the
problem still persists.

Regards,
--
Leonardo M. Ramé
Medical IT - Griensu S.A.
Av. Colón 636 - Piso 8 Of. A
X5000EPT -- Córdoba
Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
Cel.: +54 9 (011) 40871877

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mhenriday mhenriday
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Re: Slow opening documents

In reply to this post by Leonardo M. Ramé
2017-02-21 20:46 GMT+01:00 Leonardo M. Ramé <[hidden email]>:

>
>
> El 21/02/17 a las 16:23, Leonardo M. Ramé escribió:
>
>> El 21/02/17 a las 14:52, M Henri Day escribió:
>>
>>> 2017-02-21 16:33 GMT+01:00 Leonardo M. Ramé <[hidden email]
>>> <mailto:[hidden email]>>:
>>>
>>>     Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening
>>>     on LO's 5.2.x.
>>>
>>>     When I open Writer or Calc documents the LO window is freezed for
>>>     about 15 seconds, then it opens the document.
>>>
>>>     Does anyone know why this is happening?.
>>>
>>>     Regards,
>>>     --     Leonardo M. Ramé
>>>     Medical IT - Griensu S.A.
>>>     Av. Colón 636 - Piso 8 Of. A
>>>     X5000EPT -- Córdoba
>>>     Tel.: +54(351)4246924 <tel:%2B54%28351%294246924> +54(351)4247788
>>>     <tel:%2B54%28351%294247788> +54(351)4247979 int. 19
>>>     <tel:%2B54%28351%294247979%20int.%2019>
>>>     Cel.: +54 9 (011) 40871877
>>>
>>>
>>> ​Leonardo, could this be a hardware problem ? Perhaps you'd like to
>>> tell us a bit more about the hardware on which you're running XUbuntu
>>> and LO 5.3 ?...
>>>
>>> Henri
>>>
>>
>> No, I'm sure it's not a HW problem, this was working perfectly before
>> 5.2. My machine is an i5 with 8gb RAM.
>>
>> What I found is, while the freeze is happening the CPU works at +90%
>> (soffice.bin process).
>>
>>
> More info, this only happens if I open the file from command line like
> "libreoffice myfile.odt" or by double clicking on the file browser.
>
> If I first start libreoffice, then go to file->open it opens instantly.
>
> Regards,
> --
> Leonardo M. Ramé
> Medical IT - Griensu S.A.
> Av. Colón 636 - Piso 8 Of. A
> X5000EPT -- Córdoba
> Tel.: +54(351)4246924 +54(351)4247788 +54(351)4247979 int. 19
> Cel.: +54 9 (011) 40871877


​Interesting ! On the machine I described above, on which I'm running
64-bit Linux Mint​
​ 18.1, I see no difference in the speed of opening if I open the file in
question in my Documents directory, or if I first open LO and then access
the file. In my case, (the Swedish language version of) 5.3.0​
​.3 was downloaded directly from the LO website....

Running «dpkg -s libreoffice» in a terminal gives the following :

Package: libreoffice
Status: install ok installed
Priority: optional
Section: metapackages
Installed-Size: 13
Maintainer: Ubuntu Developers <[hidden email]>
Architecture: amd64
Version: 1:5.3.0~rc3-0ubuntu1~xenial1.1
(and very much more....)

i e, precisely what you see, Leonardo....

Henri​

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Philip Jackson Philip Jackson
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Re: Slow opening documents

In reply to this post by Leonardo M. Ramé
On 21/02/17 16:33, Leonardo M. Ramé wrote:
> Hi, I'm using LO 5.3 on XUbuntu 16.10, but this started happening on
> LO's 5.2.x.
>
> When I open Writer or Calc documents the LO window is freezed for about
> 15 seconds, then it opens the document.
>
> Does anyone know why this is happening?.

I see this behavior on UbuntuStudio 16.04 LTS using LO 5.1.4.2 (the
distro's standard issue) under one condition. I have an i5-4400
processor running at 3.1 Ghz with 4 cores, and 31 GiB of RAM. I also saw
this with US 14.04 LTS

Delays which appear as a freeze only happen when I open a second
document in Writer. When I open the first one with around 4 MB and some
70 linked images, the doc opens in about 5 seconds. If I then want to
open a second document of a similar size without closing the first, LO
Writer looks like it's frozen, displaying a blank document for up to 30
seconds before suddenly it all comes good.

I've watched the system during this time and 3 of the cores are running
at around 2 or 3% and the 4th core is at 100%.

I have so much RAM that I don't think that can be 'the' limiting factor.
It is more likely that LO can't take advantage of the other cores in the
cpu and is using an insufficient amount of the available RAM.

I see there is an option to change the amount of memory allocated to LO.
 Tools > Options > LibreOffice > Memory. According to the Help, this is
for caching graphics objects. Mine was originally set at 100 MB (IIRC)
and I have tried increasing it to 400 MB but this makes no discernible
difference to the delay in loading a second document.

I don't believe I have ever seen a delay / freeze when loading a first
document.

Philip




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CVAlkan CVAlkan
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Re: Slow opening documents

Leonardo:

I first noticed the behavior you describe with:
Version: 5.3.0.0.beta2+
Build ID: 4cbe2e712bab42e95fb55d78da6b1daf326f7f1b

If a document is opened with LO from the file manager, it takes forever for the resulting window to display the file. If, on the other hand, LO is started and the document selected from within its own start window (which appears instantaneously), the document appears pretty much immediately.

For that reason, I reverted back to using an earlier version. The current ppa version in Ubuntu (Version: 5.3.0.3 - Build ID: 1:5.3.0~rc3-0ubuntu1~xenial1.1) has exactly the same symptoms by the way.

It is not your machine, your memory, your processor or anything else at your location. It's definitely something that changed between the "normal" 5.2 line and the "5.3" line. I don't think it has anything to do with pre-loading only because there are no corresponding time differences in start up of the OS.

I'm using both stock Ubuntu 16.04.1 and Fedora 24 and the behavior is the same on both; I can't speak for any other OS.

I stopped filing bug reports some time back because of the atmosphere, but don't let that stop you.

Have a good day: just remember to start LO first, and then pick a file to load.